· Diagnosis and resolution of hardware/software problems
· Data recovery
· Software and hardware upgrades
· Preventive maintenance
- Hard drive directory repair
- Reinstallation of OS X
- Backup plan
· Buying assistance and setup for new hardware, including:
- iMacs and Mac Minis
- MacBooks and MacBook Pros
- Mac Pros and Xserves (including RAID systems)
- iPhones and iPods
- Printers
- Scanners
· Training in the use of Apple and third-party software, including:
- OS X
- BootCamp install of Windows XP (SP2) and Vista
- Mail, Safari, iTunes, iChat, Address Book, iCal
- iLife (iPhoto, iMovie, iDVD)
- iWork (Pages, Keynote, Numbers)
- Time Machine
- Microsoft Office Suite (Word, Excel, Entourage, PowerPoint)
- Adobe Creative Suite (Acrobat, Photoshop, Illustrator, InDesign)
- QuarkXpress
- Quicken and QuickBooks
- EyeTV